What is the Warranty on LifeProof Cases?
LifeProof cases are designed to protect your phone from water, dirt, dust and snow. They are designed to provide a protective shell for your phone so that you don’t have to worry about any of these elements getting into your device. LifeProof cases come with a one-year limited warranty, which covers any defects in material or workmanship, excluding normal wear and tear.
What is Covered by the Warranty?
The LifeProof warranty covers any manufacturing defects in the case or workmanship for a period of one year from the date of purchase. This includes any defects in materials or construction, such as cracking, peeling, splitting, tearing, or any other defect that would affect the case’s ability to protect your phone from water, dirt, dust and snow. The warranty does not cover any damage caused by improper use or misuse of the case.
What is Not Covered by the Warranty?
The LifeProof warranty does not cover any damage caused by normal wear and tear, such as scratches, dents, or fading. Additionally, the warranty does not cover any damage caused by misuse of the case, such as dropping it, submerging it in water for too long, or exposing it to extreme temperatures.
What is the Process for Making a Warranty Claim?
If you believe your LifeProof case is defective, you can make a warranty claim by submitting an online form or calling LifeProof’s customer service line. You will need to provide proof of purchase, such as an original receipt or a copy of your order confirmation email. You will also need to provide a description of the defect and photos of the damage. Once your claim is approved, you will either receive a replacement case or your money back.
How Long Does It Take to Get a Replacement?
The time it takes to get a replacement LifeProof case depends on the type of case you purchased and the availability of the replacement. Generally, it takes 1-2 weeks for a replacement to arrive.
Are There Any Other Options for Replacing a Damaged LifeProof Case?
Yes, LifeProof offers a variety of options for replacing a damaged case. You can purchase a new case from their online store or from one of their retail partners. You can also purchase a certified pre-owned case from one of their approved resellers.
Can I Get a Refund on My LifeProof Case?
Yes, LifeProof offers a money-back guarantee on all of their cases. If you are not satisfied with your case, you can return it for a full refund within 30 days of purchase.
Are LifeProof Cases Waterproof?
Yes, LifeProof cases are designed to be waterproof and provide protection against water, dirt, dust, and snow. The cases are tested to withstand up to two meters of water for up to an hour.
How Long Does a LifeProof Case Last?
LifeProof cases are designed to last for years with proper care and maintenance. If you take care of your case and ensure that it is clean and free of any dirt or debris, it should last for several years.
Can I Exchange My LifeProof Case for a Different Style?
Yes, if you purchased your LifeProof case from their online store, you can exchange it for a different style within 30 days of purchase.
What Is the Best Way to Clean My LifeProof Case?
The best way to clean your LifeProof case is to use a mild soap and water solution and a soft cloth. Do not use any harsh chemicals or abrasives, as these can damage the case.
What Is the Best Way to Store My LifeProof Case?
The best way to store your LifeProof case is in a dry, cool place away from direct sunlight. If you are not using your case, make sure it is stored in a protective case to prevent damage.
Can I Put My LifeProof Case in the Dishwasher?
No, LifeProof cases are not designed to be washed in the dishwasher. Doing so could damage the case and void the warranty.
Are LifeProof Cases Compatible with Wireless Charging?
Yes, LifeProof cases are designed to be compatible with wireless charging.
Does LifeProof Offer an Insurance Program?
Yes, LifeProof offers an insurance program that covers any damage or loss caused by normal wear and tear. The program also covers any manufacturing defects in the case.
Can I Use My LifeProof Case While Swimming?
Yes, LifeProof cases are designed to be waterproof and provide protection against water, dirt, dust, and snow. However, it is not recommended that you submerge your case in water for extended periods of time.
Are LifeProof Cases Compatible with All iPhones?
Yes, LifeProof cases are compatible with all iPhones.
Does LifeProof Offer a Military Discount?
Yes, LifeProof offers a 10% discount to military personnel and veterans.
Does LifeProof Offer Any Other Discounts?
Yes, LifeProof offers a variety of discounts, including student discounts, teacher discounts, and corporate discounts.
Are LifeProof Cases Recyclable?
Yes, LifeProof cases are recyclable and can be recycled through the LifeProof Recycling Program.
What Is the LifeProof Recycling Program?
The LifeProof Recycling Program is designed to help reduce the environmental impact of electronic waste. Through the program, you can recycle your old LifeProof cases and accessories and receive a 10% discount on your next LifeProof purchase.
Are LifeProof Cases Compatible with Other Devices?
Yes, LifeProof cases are compatible with a variety of devices, including Samsung, Motorola, LG, and others.
Are There Any Accessories I Can Buy for My LifeProof Case?
Yes, LifeProof offers a variety of accessories for their cases, including a carabiner clip, a belt clip, a shoulder strap, and a variety of other accessories.
What Is the Best Way to Contact LifeProof Customer Service?
The best way to contact LifeProof customer service is via email or phone. You can find contact information on their website.
Are LifeProof Cases Available in Different Colors?
Yes, LifeProof cases are available in a variety of colors, including black, white, pink, blue, and more.
Are LifeProof Cases Available in Different Sizes?
Yes, LifeProof cases are available in a variety of sizes, including small, medium, and large.
Are LifeProof Cases Compatible with All Screen Protectors?
Yes, LifeProof cases are compatible with all screen protectors.
How Do I Get the Most Out of My LifeProof Case?
The best way to get the most out of your LifeProof case is to take good care of it by cleaning it regularly and storing it in a dry, cool place away from direct sunlight. Additionally, make sure to use the case as directed and avoid exposing it to extreme temperatures or submerging it in water for extended periods of time.