Depop is an online shopping and selling platform that is slowly becoming a household name. With its easy-to-use mobile app, users can buy and sell items at the touch of a button. But what happens if you want to cancel an order? This article will take you through the steps you need to take to cancel a Depop order.
What is Depop?
Depop is a mobile shopping and selling platform that’s quickly becoming a household name. It allows users to buy and sell items with ease, as well as create and manage their own store. The app is also integrated with PayPal and Stripe, allowing for easy and secure payments.
How to Cancel a Depop Order
Cancelling a Depop order is easy, but it must be done within 24 hours of the purchase. Here’s how:
Step 1: Log into your Depop account
To cancel your order, you must first log into your Depop account. This can be done either through the mobile app or through the website.
Step 2: Go to the Order Details page
Once you’ve logged in, you’ll need to go to the Order Details page. This page will show you all of the details of the order you want to cancel, including the item name, the seller’s name, the cost, and any other relevant information.
Step 3: Select “Cancel Order”
Once you’ve reviewed the order details, you can select the “Cancel Order” button. This will open a dialogue box that will allow you to select a reason for the cancellation. Select the appropriate reason, and then click “Confirm Cancellation”.
Once you’ve confirmed the cancellation, your order will be cancelled and the funds will be refunded to your account. Depending on the payment method you used, it may take a few days for the funds to appear in your account.
Frequently Asked Questions
What is Depop?
Depop is a mobile shopping and selling platform that allows users to buy and sell items with ease. It also has an integrated payment system with PayPal and Stripe for secure payments.
How do I cancel a Depop order?
To cancel a Depop order, log into your account and go to the Order Details page. From there, select the “Cancel Order” button and select a reason for the cancellation. Once you’ve confirmed the cancellation, your order will be cancelled and the funds will be refunded to your account.
Can I cancel an order after 24 hours?
No, you must cancel your order within 24 hours of the purchase in order for it to be cancelled. If you wait longer than 24 hours, the order cannot be cancelled.
How long does it take for the funds to be refunded?
The length of time it takes for the funds to be refunded depends on the payment method used. Generally, it takes a few days for the funds to appear in your account.
How do I contact Depop customer service?
You can contact Depop customer service by email at support@depop.com or by phone at 1-800-867-7253.