Marco Polo is an app for iOS and Android devices that allows users to communicate with friends and family using video messages. It is a great way to stay in touch with people, but sometimes users may want to take a break from the app or delete their account. This article will explain how to deactivate Marco Polo.
How Do I Deactivate My Marco Polo Account?
Deactivating a Marco Polo account is easy and can be done online or through the app. To deactivate your account online, first open the Marco Polo website and sign in. Then, click on the "Profile" tab at the top of the page. On the Profile page, scroll down to the bottom and select the "Deactivate Account" option. Enter your password to confirm the deactivation and then click the "Deactivate" button.
If you are using the app, open it and tap the "Profile" icon at the bottom of the screen. Select the "Account" option and then tap the "Deactivate" button. Enter your password to confirm the deactivation and then tap the "Deactivate" button again.
What Happens When I Deactivate My Marco Polo Account?
When you deactivate your Marco Polo account, all of your messages and contacts will be deleted. Any videos you have shared will be removed from the app. You will no longer be able to log in to your account, but you can reactivate it at any time by signing in with the same username and password.
Can I Reactivate My Marco Polo Account?
Yes, you can reactivate your Marco Polo account at any time by signing in with the same username and password. All of your messages and contacts will be restored, and any videos you have shared will be available again.
What Should I Do Before I Deactivate My Marco Polo Account?
Before deactivating your Marco Polo account, you should make sure to save any videos you want to keep. You can save videos to your camera roll by tapping the "Share" icon in the app. You can also save them to Dropbox or Google Drive. You should also make sure to export your contacts so you can keep in touch with them after deactivating your account.
How Do I Export My Marco Polo Contacts?
To export your Marco Polo contacts, open the app and tap the "Profile" icon at the bottom of the screen. Select the "Contacts" option, then tap the "Share" icon in the upper-right corner of the screen. Select the "Export Contacts" option, then follow the instructions to export your contacts.
Frequently Asked Questions
Q: How do I deactivate my Marco Polo account?
A: To deactivate your account online, first open the Marco Polo website and sign in. Then, click on the "Profile" tab at the top of the page. On the Profile page, scroll down to the bottom and select the "Deactivate Account" option. Enter your password to confirm the deactivation and then click the "Deactivate" button. If you are using the app, open it and tap the "Profile" icon at the bottom of the screen. Select the "Account" option and then tap the "Deactivate" button. Enter your password to confirm the deactivation and then tap the "Deactivate" button again.
Q: What happens when I deactivate my Marco Polo account?
A: When you deactivate your Marco Polo account, all of your messages and contacts will be deleted. Any videos you have shared will be removed from the app. You will no longer be able to log in to your account, but you can reactivate it at any time by signing in with the same username and password.
Q: Can I reactivate my Marco Polo account?
A: Yes, you can reactivate your Marco Polo account at any time by signing in with the same username and password. All of your messages and contacts will be restored, and any videos you have shared will be available again.
Q: What should I do before I deactivate my Marco Polo account?
A: Before deactivating your Marco Polo account, you should make sure to save any videos you want to keep. You can save videos to your camera roll by tapping the "Share" icon in the app. You can also save them to Dropbox or Google Drive. You should also make sure to export your contacts so you can keep in touch with them after deactivating your account.
Q: How do I export my Marco Polo contacts?
A: To export your Marco Polo contacts, open the app and tap the "Profile" icon at the bottom of the screen. Select the "Contacts" option, then tap the "Share" icon in the upper-right corner of the screen. Select the "Export Contacts" option, then follow the instructions to export your contacts.